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Deliverability advice usually arrives as a list of forty tips with no ordering. This is the same material sorted by consequence: four layers, in the order that actually decides whether your message reaches an inbox.
Before a single message is judged on content, the receiving server asks whether you are allowed to send for that domain.
p=none with a reporting address, read the reports for two weeks, then move to
quarantine. Going straight to reject on a domain you have not measured is
how people lose their mail.If you send from a @gmail.com address, Google handles all of this for you — which is one reason personal Gmail still delivers better than a hastily configured domain.
Every invalid address you send to is a small negative signal, and the pattern of them is a large one.
info@, sales@,
noreply@, plus the throwaway providers. Role addresses are not people.The same 500 emails can be fine or fatal depending on how they are spread.
| Week | New mailbox | Warmed mailbox |
|---|---|---|
| 1 | 20-30 / day | 50-100 / day |
| 2 | 40-60 / day | 150-250 / day |
| 3 | 80-120 / day | 300-400 / day |
| 4+ | ramp toward your ceiling | ceiling, with hourly caps |
Two rules that matter more than the table: keep an hourly cap (80/hour is a reasonable guard), and never send the whole list in one burst from a mailbox that has been idle for a month.
| Metric | Healthy | Action if it drifts |
|---|---|---|
| Hard bounce | < 2% | Stop, clean the list, resume at half volume |
| Spam complaints | < 0.1% | Tighten targeting, add a real opt-out |
| Reply rate | Anything you can defend | The only metric a proxy cannot fake |
| Opens | Directional only | Never report to a client without the caveat |
Where this shows up in the product: OutReach Pilot drops syntax-invalid, disposable and no-MX addresses before the first send, and keeps an hourly guard so a campaign cannot burst out of a warmed mailbox. The tracking side is covered in why your open rate is inflated.
Written by the maker of OutReach Pilot. The ramp numbers are a conservative starting point based on common provider guidance, not a guarantee; your sending history is the only reliable input.
Two or three emails a year. One-click unsubscribe that works.